Robonito’s AdManager is meant to make running commercials and meeting contracted quotas painless and stress-free.
If you play a supported game, then you will easily never have to think about ads again.
Otherwise, you may choose to promote a trusted community member or two to decide good times to run commercials.
And if you do none of the above, then commercials will still play to meet your quota, albeit at less-than-ideal times.

You can always request support for a game not on the supported games list by contacting Evanito.

The most important choice an editor has to make is when to run a commercial.
Thus, you should choose someone who has been a long-time viewer of your content and who you can expect to be watching most of the time.
This is not a small thing to ask of someone, and so it is also advised to give them benfits for good performance. This can be giftsubs, a paycheck, or other incentives.

The command !adman status will tell you:

• A countdown to the next automatic ad to keep you above quota.
• How much adtime has already been run in the current stream.

By default, AdManager calls the command “!rc ” in chat when it wants to run an ad.
By enabling this command in a bot such as StreamElements or Nightbot, you never have to give Robonito the Editor role.

Please see the guide to enable this command here.

Every viewer to your stream will see a preroll ad upon joining, unless they are a subscriber and you choose not to show ads to subscribers.
Preroll ads are a common complaint from viewers, and many claim to leave channels right away if they get a preroll ad.

Preroll ads can not be completely disabled unless you choose to run at least 180 seconds of commercials per hour, and have the “Disable preroll ads when I run ads” setting enabled.

You can prevent viewers from getting preroll ads on your stream if you have the following settings:

• AdManager
  • Hourly quota of at least 180 seconds
• Twitch Affiliate Settings
  • Have the “Disable preroll ads when I run ads” option enabled.

On your Twitch Stream Manager Dashboard, you will see a box labeled “Pre-roll Off”.
This contains how long your stream will not show preroll ads, if you see it reaching zero then your hourly quota is not high enough to completely disable prerolls. (Or your stream just started.)

Preroll ads annoy new viewers and can cause them to leave before ever watching your stream.

Keeping your Subscribers happy is a crucial part of being a sucessful streamer, and most channels choose not to show ads to them.
Keep in mind that if you choose to enable ads for Subscribers, they may react negatively and/or choose not to resubscribe.

Even without manual control, AdManager knows how many commercials you need to run per hour, and will stay ahead of that quota in the long run.

AdManager listens to stream events, and thus a mistaken commercial won’t confuse it.
It may then choose to delay further commercials (if that commercial put you over your quota) or resume normally.

AdManager always makes sure you are above your quota at all times (after the set grace period expires)

AdManager always tries to keep you above your quota, but the beginning hour or two is the most difficult time for it to catch up.
A stream that is too short without a manual trigger will leave you without ever reaching your quota.
If you don’t care about this or have exceeded your quota enough recently, then this is nothing to worry about.

AdManager has a built-in system to retry ads when it detects they were not properly ran.
Even with this system, we cannot fully account for Twitch services becoming unstable and thus we suggest you make an attempt to be aware of when this is happening. (Chat often complains when their messages aren’t sending.)
In a worst-case scenario, we recommend you use the “Pre-rolls Off” timer on your stream dashboard as an indicator for if commercials have been run recently.

The grace period lets the bot wait until your stream has properly started before it starts running commercials.

Do not worry! This grace period slowly drains as commercials are played (default: empty after 2 hours worth of adtime).
So after 2 hours of uptime, you will always be in the positive.

The default value is 0.5 hours, and can be changed by editors with the command !adman set grace <hours>\